Frequently Asked Questions
Account
VISTA Marketplace is an online marketplace designed to connect Nigerian sellers with buyers across the country, offering a wide range of products and services from local entrepreneurs and creatives.
Users can browse the marketplace for items they wish to purchase, contact sellers directly through our platform, and complete transactions securely. Sellers can list their products or services, manage their inventory, and interact with potential buyers.
Buying on VISTA Marketplace
Use our search bar to type in keywords related to the product you’re looking for. You can also browse by category or use filters to narrow down your search results.
Yes, it’s safe. We implement strict security measures to protect your transactions and personal information. Plus, we vet all sellers to ensure they meet our standards of quality and service.
Payments can be made through our secure payment system, which accepts various payment methods.
Selling on VISTA Marketplace
To start selling, sign up for a seller account, complete the verification process, and then you can begin listing your products. Our platform offers tools and insights to help you manage your listings and sales effectively.
We charge a small commission on sales, which helps us maintain and improve our platform.
Account Management
Click on the “Login” button on our homepage and follow the instructions. You’ll need to provide some basic information to get started.
Click on the “Lost your password?” link on the login page and follow the instructions to reset your password.
Support and Disputes
You can contact our customer support team through email. Our contact information is available on the Contact Us page.
If you encounter any issues with a seller, please try to resolve the matter directly with them first. If you’re unable to reach a satisfactory resolution, contact our support team for assistance.
